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Only thing I ever bought there that actually broke was a chain breaker, and it turns out I was using it improperly. 11 years ago when I got into karting I bought an electric impact wrench, still use it often. I use their airbrush for my lettering, as do some of the top custo painters in the country. $23 apiece VS $175 for a name brand. It starts giving you trouble, toss it. I keep a spare always. All my hand tools that I've bought are all still working, including ratchets. Also I use a lot of the little snap off utility knive, $.59 per, buy several at a time. No problem at all, possibly my favorite store.